Automaton Support

No matter how complex your support needs maybe, Automaton is at the ready to provide the technical and operational expertise needed to help you get the optimal value from your marketing stack and automated testing tool.
  • Minor issue: A minor issue is impacting usability of the system, but a workaround is available and major features/functions are working correctly.
  • Production impaired: A major feature or function is not working correctly and is blocking full use of the system, but existing production features are working correctly.
  • Production down: Production system, application, or critical feature/function is down.

 

You can also request support by emailing us at hello@automatoninc.com, or you can review our help documents here