Customer Success Teams
No matter how easy you make it seem, integrating a new SaaS technology into a complex tech stack is hard. But doing it right is critical to your customers getting from onboard to seeing value. Unless your software stands alone (as if).
Accelerate Your Customer’s Time to Value
Today’s crowded SaaS landscape doesn’t leave any room for mediocrity. Your customers have plenty of alternatives, and you never know which of them is just one sales call away from churning.
And your brand’s relationship to your customer is never more precarious than during the onboarding stage. That’s why Brands like SalesLoft and Marketo are building Automaton tiles to help their business customers install and understand the impact of new software across the customers entire sales and marketing tech stack.
With one click, you can streamline your onboarding process with automated user acceptance testing.
Stay Ahead of Problems
Automaton will notify you and your customers when something isn’t integrating correctly. That way you can understand the impact of new releases not just in your software, but across your customers entire stack—before problems arise.
Your Support Team Will Love It Too
Automaton allows you to easily communicate to your customers when your software is down or when you are pushing an update to reduce customer support calls.